- 01752 258933 / 0800 953 1131
- pias@plymouth.gov.uk
- National Helpline
Supplying you with information, advice and support
A toolkit published by the Ministry of Justice to help parents and carers better understand their rights and what they need to do under the Mental Capacity Act to manage the finances of their child should they lose the capacity to make decisions for themselves.
A fun and interactive resource site from Livewell Southwest for learning about health. Along with sharing the content with your child, you can get also get advice on supporting their health and wellbeing. The site also provides mental health support for new parents, online breastfeeding support group for mums, Devon DadPad, information on childhood illnesses and you can also text a school nurse for confidential advice and support.
Health for Teens provided by Livewell Southwest is designed to engage and benefit young people in Plymouth. It provides information on health, relationships, feelings, lifestyle and growing up, mental health support during COVID-19, dental heath and finding a dentist and common illnesses and wellbeing. You can also text a school nurse for confidential health advice and support.
Many families are worried about rising costs and energy prices. See what help you may be eligible for by visiting the Help for Households website.
Information from the Government UK website about the help you can receive from your local council, benefits you can claim and other useful services available to assist parents.
Information and resources from the Plymouth Safeguarding Children Partnership on their programme “ICON: Babies Cry, You Can Cope!” to help parents and carers cope with a crying baby.
Jeremiah’s Journey is a charity that provides support for grieving children, young people and their families who have lost someone special.
Kidscape helps equip young people, parents and professionals with the skills to tackle bullying and safeguarding issues across the UK.
Kinship is the leading kinship care charity in England and Wales and provides advice and support to all kinship carers who take on the responsibility of looking after another persons child on a full-time basis. This could be a grandparent, sibling, aunt or uncle, or friend.
This therapy programme supports the mental health and wellbeing of children whose parents serve in the British armed services. It is aimed at children who struggle with the challenges that military life can bring e.g. having a parent deployed or moving home or school frequently.
Not Fine in School (NFIS) is a parent/carer-let organisation for school refusal and attendance difficulties. The website contains links to sources of support and other useful resources to support young people, parents and professionals.
Ofsted is the Office for Standards in Education. They inspect and regulate services providing education and skills for children and young people.
The Professional Association for Children and Early Years (PACEY) provides helpful information on early years and childcare for parents and lots of other useful resources.
A list of all schools in Plymouth and their contact details.
The National Prisoners’ Families Helpline supports families in England, Wales and Scotland on all aspects of the criminal justice system from arrest through to release.
Call the Offenders Families helpline on 0808 808 2003 (freephone).
The helpline is open Monday to Friday 9am to 8pm, and Saturday and Sunday from 10am to 3pm. It is closed on Bank Holidays.
Reading Well is a collection of books for 13 to 18 year olds chosen by young people and health experts that can help you cope with the pressures of daily life, boost your confidence and help you with difficult feelings and experiences.
They contain information and advice as well as personal stories about dealing with feelings such as anxiety, depression or stress, or experiences such as bullying along with a range of health topics including eating disorders and managing relationships in young people.
A guide to help parents and carers understand the suspension and permanent exclusion system in schools in England.
Resources from the Service Children’s Progression Alliance supporting service children including:
With the cost of living crisis, the number of people who can’t find or afford private renting is rising. Many people don’t realise that they can approach their local council if they are facing homelessness. Shelter’s digital advice team have created a tool to help people find out if they can get support.
If you’re experiencing a personal crisis, are unable to cope and need support, Shout is there for you 24/7. Just text ‘SHOUT’ to 85258 at anytime for free, confidential mental health support.
Skills and employability is a useful resource from Plymouth City Council for young people & parents from Year 7 through to Year 12 and practitioners. It contains useful information on skills and employability including links to directories for schools, colleges, the Training Provider Network & Higher Education. It also signposts a range of useful resources including careers advice, local job types / career ideas & ideas for inspiring young people with SEND into employment.
Part of the Plymouth Online Directory (POD), this directory provides information about services, activities, support and guidance for young people across Plymouth.
Talk PANTS is an initiative from the National Society for the Prevention of Cruelty to Children (NSPCC) to help keep your child safe from sexual abuse. With the help of the friendly dinosaur Pantosaurus, Talk PANTS helps children understand that their body belongs to them, and they should tell someone they trust if anything makes them feel upset or worried.
Talk PANTS resources include a ‘Sing along with Pantosaurus’ video and also PANTS guides for parents and carers. These are also available in Welsh and other languages. There are also PANTS guides for people with a disability, for children with autism and also a British Sign Language (BSL) video for keeping deaf children safe.
Talk to Frank for advice and support about drugs and alcohol.
