PIAS Update

Our phone lines are open Monday – Thursday (9am-5pm) and Friday (9am-4:30pm) and you can call us on 01752 258933.

Please see the links below for other relevant information for parents, sibling carers and young carers.

Livewell First Response Service

Livewell’s First Response Service is a 24 hour helpline for people in the Plymouth experiencing a mental health crisis or for anyone that is concerned about someone. Call 0800 923 9323 for advice, support and signposting. For more information see: Help with Your Mental Health.

Livewell Chat Health Text Service

Livewell Southwest have introduced a health visiting and school nursing text service providing help and support to families and young people in Plymouth. This is a confidential service which is available Monday to Friday 9am – 5pm, excluding bank holidays. Anyone texting the service out-of-hours will receive an automated message with advice on where to get help if their question is urgent.

Text messages can be sent to the following dedicated numbers: 

  • Livewell ChatHealth 0-5 years Parents Service – 07480 635188
  • Livewell ChatHealth 5-10 years Parents Service – 07480 635189
  • Livewell ChatHealth 10-19 years Young Peoples Service – 07480 635198