Contact Us

If you would like information or support, please complete the online form on this page. We aim to respond to your query within 2 working days.

Please Note: We can only accept enquiries if your postcode comes under Plymouth City Council area (Plymouth, Plympton and Plymstock). Check your postcode to find your local council.

Please contact us if you would like to arrange an appointment.

Email: pias@plymouth.gov.uk

Address: Plymouth Information, Advice and Support for SEND
Jan Cutting Healthy Living Centre
Scott Business Park
Beacon Park Road
Plymouth
PL2 2PQ

We always appreciate any positive comments about our service or suggestions for ways that we might improve it.

If you have a complaint about our service, please see our Complaints Procedure.

Office Hours Term-time

Day	Time
Monday	9:00am-3:00pm
Tuesday	11:00am-5:00pm
Wednesday	9:00am-3:00pm
Thursday	11:00am-5:00pm
Friday	9:00am-3:00pm
Weekends	Closed

Office Hours Summer Holidays

Day	Time	Changes to Normal Opening
Tuesdays	10am-2pm	Except Tue 18 Aug: Open 10am-4pm
Wednesdays	10am-2pm
Thursdays	10am-2pm	Except Thur 20 Aug: Open 10am-4pm
Monday 31 August (Bank Holiday)	Office and telephone lines closed.

The office will be closed on the following dates:

Mondays and Fridays*, (*except Friday 28 August, open 10am-2pm)
Also closed Tuesday 4, Wednesday 5, Tuesday 11, Wednesday 17, Tuesday 25 and Wednesday 26 August.

Please note:
Our telephone lines are open normal hours during school holidays (excluding bank holidays and between Christmas and New Year).

During school holidays face-to-face appointments are only by pre-arrangement. To book call us on 01752 258933 or complete the contact us form on this page.

How to Find Us

View our location at google maps and get directions to us

Helpline at Contact

Contact is a national charity for families with disabled children. They have a free helpline for parents and carers where you can get information and advice about special educational need and disabilities (SEND). Contact also produce a range of publications and other resources about SEND.

Helpline: 0808 808 3555 – Monday-Friday, 9:30am-5pm. Press 1 to speak to an education adviser, press 2 for all other helpline enquiries.
Email: helpline@contact.org.uk
Website: www.contact.org.uk

I am a...*

Parent/carer Information

Full Name*

Phone number*

Alternative phone number

Email address

Address

Postcode

Full name of child / young person

Name of Nursery, School or College Name of setting

Year Group If applies

If young person is over 16 do you have their consent to contact us

Date of birth of child/young person

Does the child/young person receive additional support*

Is there an education health care plan in place*

Education Health Care plan requested*

Best time to call back

Outline of child/young person Special Educational Needs*

Give a short overview of the child/young persons situation and the support required*

Is there anything we need to know that would help us support you? E.g. are you visually or hearing impaired, or do you have English as a second language or do you find reading hard? (If you are a professional, please let us know on behalf of the parent.)

How did you find out about us?

This form collects your name and email so that we can contact you to assist you further. Check our Privacy Policy for all the information relating to how we store, protect and manage your submitted data.

We aim to respond to your enquiry within 2 working days.

Tick if you have worked with PIASS before

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